1419 N. Steele St.
Tacoma, WA. 98406
Phone: 206-552-0118
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Currently seeking a position in the information technology industry in an environment where this quick learner can strive for accomplishment, taking advantage of excellent problem solving skills.
Community College of Philadelphia, Philadelphia, PA - Liberal Arts Major, GPA 3.64
Oviatt Media, Philadelphia, PA
Web Programmer
  • Created PHP-based websites to customer specifications
  • Maintained strong relationships with customers and vendors through strong written and verbal communication
  • Developed Joomla content management system modules in PHP
Com-4-Comp, Philadelphia, PA
Customer Support Technician
  • Maintained strong customer relationships for sales transactions of computer parts
  • Excelled at explaining very technical concepts to customers in laymans terms
  • Provided coordination between customers and employees to ensure communications were accurate and needs were being met
  • Verified work order requests for accuracy and completion deadlines were met
  • Built computers according to customer specifications and needs
  • Incorporated strong problem solving skills by repairing hardware and software
  • Designed e-commerce website from scratch with custom content management system
Solutions for Progress, Philadelphia, PA
System Administrator
  • Maintained and provided on-location desktop support for over a hundred Windows, Mac, and Linux computers
  • Wrote custom maintenance software to reduce time spent on repetitive tasks
  • Trained employees on how to use software and hardware
  • Supervised and designed a process for efficiently rolling out software and hardware upgrades to hundreds of desktop computers while minimizing downtime
  • Designed and implemented a company-wide central login system with automated backups using Linux, LDAP, Samba, and Rsync, which vastly improved efficiency for support staff
  • Designed a central login server that created efficiency for the support system
  • Enhanced the security of the premises through existing internal services
Pinemere Camp, Stroudsburg, PA
System Administrator and Consultant
  • Provided on-location customer support and training for staff
  • Designed and maintained a company website with regular updates
  • Organized and adjusted large amounts of photos daily in Photoshop to effectively portray camp activities and outings for publication on the camp website
  • Designed and installed public internet kiosks for camp staff
Web Application Development - HTML, CSS, AJAX, SQL, MySQL, SQLite, Dreamweaver
Graphics and Media - Photoshop, Illustrator, 3D Studio Max, Blender, Max/MSP
Programming Languages - Python, PHP, Perl, Javascript, Shell Scripting, Windows Batch Files
Information Technology - Windows XP/Vista/7, Mac OS X, Linux, Unix, SVN, VMWare, Apache, Samba, LDAP, Rsync
Photography, Poetry, Guitar, Bass, Music composition software (programming), Sound recording and editing, Video game design (programming, art)
Current projects: